For any changes to your order or account information, please contact our team here: TwitchCon Support

We accept credit card payments & PayPal.

After purchase of your ticket you will receive a confirmation email with your QR code. Please bring this QR code, along with a valid-government issued ID matching the name on the ticket registration, to the registration desk at TwitchCon.

If you would like to upgrade your ticket from a single-day ticket to a two-day ticket, please contact our team here so we can assist you.

TwitchCon Europe is open to those who are over 13 and who have a Twitch account. For attendees ages 13 - 15, a parent or legal guardian must complete the parental/guardian consent form.

Process:

1. 1. A parent or legal guardian must indicate in the registration process that they would like to purchase a minor ticket to the event. (Please note: The parent or legal guardian must first have a ticket to the event.)


2. 2. The parent or legal guardian must click on the provided link and complete the consent form.


3. 3. Once the consent form is completed, the parent or legal guardian must wait for an approval email.


4. 4. After receiving approval, the parent or legal guardian must complete the minor ticket purchase using the minor's username and information via the link provided in the email.

The parent or legal guardian must be present with the minor for wristband pickup.

Saturday & Sunday: 10:00 - 18:00
Partner Party: Friday, 18:00 - 21:00

For more information on accessibility, please visit this link.

To request access to our accessibility accommodations, please visit this link.

Yes! The official mobile app will be available closer to the event with schedules, maps, and updates.